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Table of content: Part 1: Leadership
1. Communications
2. Stress Management
3. Decision-Making Process and Tools
4. Motivation and Morale
5. Power, Politics, and Labor Relations
6. Conflict Management and Negotiation
7. Theories of Leadership and Management Development
Part 2: Management
8. Strategic and Operational Planning
9. Financial Management, Cost Containment, and Marketing
10. Organizational Concepts and Structures
11. Organizational Culture, Change, and Innovation
12. Selection and Development of Personnel
13. Staffing and Scheduling
14. Evaluation and Discipline of Personnel
15. Continuous Quality Improvement, Risk Management, and Program Evaluation
Product Details: Language: English
ISBN-10: 032305238X
ISBN-13: 978-0323052382
ISBN-13: 9780323052382
Author: Ann Marriner Tomey 
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